One of the most practical pieces of advice that I received from the Principal Induction Program is One Minute Management. This is used to deal with an employee who has done something wrong, but it is not a habitual or grievous offense.
It follows three simple steps:
1 - Praise the employee for all the good they normally do.
2 - Reprimand them for the error
3 - Set a new goal for how they should handle the situation in the future.
Seems pretty easy. I am one who does not seek confrontation, but this gives me an easy plan to deal with some of those daily problems that are a bit insignificant, but still need to be addressed.
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